VisiWave Blog

A new release of VisiWave Site Survey is now available.

Those that hold a license to versions before 2.1 can upgrade to version 2.1 for a small fee. See the bottom of the Purchase page on our website for details. To try out the new version, download the eval version and install it over-top of your current version. You can then either purchase upgrade codes or re-install your previous version.

New features in v2.1.8:

• Wi-Spy DBx + 2.4x Firmware Update Support
  
  Support was added for the new firmware update provided
  by MetaGeek for the Wi-Spy DBx and Wi-Spy 2.4x devices.
  Without this update, Wi-Spy devices running the updated
  firmware will not be recognized by VisiWave.
  (Added in v2.1.8 )
  
  
• Selecting Many APs in the AP List
  
  If you selected hundreds of APs in the AP List that is
  shown on the right side of the data collection window and
  saved that survey file, you couldn't re-load that survey
  file again.
  (Fixed in v2.1.8 )
  
  
• Collecting Data with Duplicate APs or New Channel Numbers
  
  In rare cases, VisiWave would report that the same AP was
  heard multiple times at the same data point. Or it would
  list a channel number different from the channel listed
  for that AP in the master list of APs.
  (Fixed in v2.1.8 )
  
  
• Wi-Spy Noise Level Readings Improved
  
  The way in which noise levels are obtained from an
  installed Wi-Spy device was improved to minimize possible
  interference from Wi-Fi traffic generated by the survey
  laptop.
  (Fixed in v2.1.8 )
  
  

If you are just starting out with VisiWave Site Survey, the best place to look for help is to view one of our online tutorials. Each lasts just a few minutes, but they show you the most important features of the product.

You probably want to start with the "Collecting Survey Data" tutorial. It goes over loading a survey map, setting the scale, collecting survey data using two common methods, and exporting graph data to Google Earth.

You will also want to look through our Quick Start Guide. This short guide goes over collecting survey data and creating reports.

You can also always read the manual. It is installed as part of the product (even with the eval version). Just go to the Start menu, click on All Programs and then on VisiWave Site Survey. You'll see a link labeled User's Guide. This brings up the guide in your PDF viewer.

VisiWave also has a lot of help built into the application. Just press F1 or select help from the Help menu. Most every feature, button, and field in the program is explained in the built-in help system.

Of course, you can always email us for help as well. We do our best to give you thorough and timely answers to all support emails.